The author of this book is a mechanical engineer with MBA degree in operation management. He has rich multifaceted professional experiences of working for more than 38 years in various engineering, manufacturing of auto components, infrastructural and plastic products, and service organizations of high reputes in India and abroad at senior management positions.

Author can be available in person for customized consultancy at the following contacts:-
binayjha1960@gmail.com
:- +91-8860018279
+91-7975532924
+91-9873433858