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| The Textbook describes comprehensively about quality assurance and standards in Health and medical services. Covering history of quality ,quality Giants of world, Accreditation Board and certification authorities and procedures to get accreditation and certification. It describes how to achieve quality in Healthcare and medical services and keep enhancing the quality using standard techniques .It also describes the application of six sigma and Total quality management to achieve highest level of quality in service so that it may become the benchmark for other institutions.It also describes relevant rules and regulation, and law related to medical and health services which should be known to the quality activist in Healthcare. |
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