Housekeeping is one of the most important part in the hotel industry. The department is responsible for the cleanliness of the front and back areas of a hotel through engaging a lot of manpower. It is also the revenue generating department. This book, ‘Major Topics in Housekeeping,’ has been written especially for students of third year, to help them crack their interview during campus placement. It covers all the core topics. The contents have been developed keeping in view the standard operating procedures generally followed in hotels. Students can easily relate these topics to their industrial training, which will help them understand better. All topics are briefly explained. Questions that are usually asked in personal interview and final round have also been added. This book will help students for stepping into the hotel industry and know about different aspects of housekeeping.
Keshav Hasani is a third-year student currently pursuing advanced diploma in international hospitality administration from IIHM (International Institute of Hotel Management) New Delhi. The idea of writing this book occurred to the author while attending the major classes of housekeeping. As he would take notes on each topic, he thought of writing a book that would help students crack their interview.